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FAQ

 

How can Genesis help me with finding manufacturers in Asia?

We have a database of pre-approved factories for a variety of fixtures, fittings and other components readily available.  However, should you have a more specific requirements we will source alternative manufacturers for your review.
 
Can I visit the factories before signing contracts?
 
Yes, we can arrange visits to various manufacturers across Asia.
 
We have an aggressive expansion plan in place for the next 12 months are you able to help us with sourcing a variety of custom designed fixtures and furniture?
 
Yes, we work with our clients to determine the most tax effective manufacturing locations and the manufacturers best suited to meet requirements.  We also review designs and advise changes that can be made to reduce costs.
 
How do I know the suppliers meet our company’s quality standards?
 
Our processes ensure strict guidelines are adhered to by manufacturers and we have quality control auditors on the ground in key manufacturing centres to monitor sites. 
 
I like to keep track of all orders and delivery times.  How can you ensure I know exactly what has been ordered and when delivery is scheduled? 
 
With our comprehensive online ordering system you can place orders at any time and have access to real-time the information with easy to use reporting and tracking.  
 
How can Genesis save us money?
 
We can help you reduce your costs by identifying changes to design and processes, sourcing manufactures in tax effective locations for your business and ensuring quality requirements are meet. 

How can I explore different store layout and in-store environment options as cheaply as possible?

Genesis have a dedicated design team specializing in design solutions, no matter how large or small your project.  From one-off store layout concepts through to comprehensive drawing packs for large scale multi-store rollouts, our team can tailor their output specifically to your project requirements and budget.  Other stand alone services include 3D walkthrough simulations and POS product design development.